Susan - Double - Fully Upholstered brings Sofaworx's custom upholstery approach into the bedroom. Made in South Africa, this upholstered headboard is intended to frame the bed and create a more composed, luxurious setting without relying on unnecessary decoration. The design can be specified for main bedrooms, guest suites, boutique apartments and hospitality interiors, with final details confirmed around the bed size and the proportions of the room.
Because the piece is made to order, the final width, height and installation method must be confirmed before manufacturing begins. Custom sizing is available where technically suitable, helping the headboard align with the bed, bedside tables, wall features and ceiling height. This is useful in private homes as well as apartments, guest suites and hospitality projects where consistent proportions are important. Dimensions: [to be confirmed with Sofaworx before ordering].
Choose from thousands of fabric options supplied by leading South African fabric houses, including Home Fabrics, Stuart Graham and Hertex, as well as selected leather options where the model allows. The Sofaworx team can help you compare colour, texture, performance and care requirements before the order is confirmed. This makes it possible to create an upholstered finish that feels connected to the rest of the room rather than selected in isolation.
Experienced South African craftspeople build and upholster each order with close attention to alignment, tension and the quality of the finished surface. Internal materials and padding can vary by model, so the final specification for Susan - Double - Fully Upholstered should be confirmed with Sofaworx. Materials and padding: [to be confirmed]. This product-specific approach helps customers and design professionals make an informed decision based on the approved order.
Available nationwide, Susan - Double - Fully Upholstered reflects Sofaworx's premium South African identity: locally made, custom specified and supported by experienced service. It can be ordered as a single bedroom feature or coordinated across a wider residential or hospitality project. Enquire with Sofaworx for fabric or leather samples, final measurements, installation information and the latest made-to-order lead time.
Excellent quality and service from Sofaworx.
We purchased a number of pieces from Sofaworx for our home and have been extremely pleased with both the quality of the furniture and the overall experience. The pieces are beautifully made, comfortable and, importantly, have worked exceptionally well together in the finished room.
What we particularly appreciated was being able to achieve a sophisticated, coordinated look without everything appearing overly matched. The furniture has a substantial feel and the quality of the finishes and detailing is evident.
We are very happy with our purchases and would certainly recommend Sofaworx to anyone looking for well-made, stylish furniture.
Amazing experience. Lovely furniture, quite reasonably priced. The quality and quick turnaround for delivery are well worth paying a little more for. Items are made to order. Love our couches, very comfy.
Justin was excellent, we had a bumpy ride to get everything sorted but he was very accommodating and made sure we were happy.
Pro tip, make sure the couch you order can fit through your door.
Make sure you agree with them what the furniture will look like, the ottoman we orderes was totally different to what we spoke about, this was fixed but I think getting this agreement upfront on paper would have prevented the rework.
Beautiful stock lots of choice, will go back to the store if in need.
Thanks Justin you are the best !!
I am super impressed with the service, quality and lead time. Bought 2 sofas and a matching ottoman. I never thought my living room can look this posh! My parents also recently bought sofas and chairs, and are just as happy. Lovely showroom. And Christine Jose is a gem!
If you are looking for a large selection of sofas and fabrics to choose from with great customer service and reasonable prices, be sure to check out the team at Sofaworx in De Waterkant!
Nomonde was our sales person and she was extremely helpful and a pleasure to work with. I'd also like to thank the professional delivery team for showing up on time and quickly unpacking the sofa.
They even included masks made from extra sofa fabric!
Update 29 May 2021 - Sadly this sofa is not what I expected in the way of quality. The longer chaise section of the "L" shaped sectional is starting to sag in the middle and the large cushions that you sit on have a memory of where people sit in them. Over time I expect cushions to show some use but it's only been 9 months.
Outstanding service, beautiful and well-priced furniture and accesories. Store is conveniently located just off Witkoppen and close to the highway. I must reiterate that the service was absolutely refreshing. Good to see there are people that take pride and love their work. Looking forward to my next visit
Good choice of different sofas which can be modified in terms of size but not style. Prices are reasonable for good quality.
We received the couch exactly 6 weeks after order and as promised.
We always have outstanding experiences with Sofaworx in Woodstock, Cape Town. From start to finish, the service was exceptional, and the quality exceeded our expectations.
A special thank you to Tanya, who always goies above and beyond throughout the entire process. She is professional, knowledgeable, friendly, and incredibly attentive, making everything effortless from selecting the perfect pieces to arranging delivery. Her customer service is truly outstanding.
The furniture is beautifully made, and it's clear that Sofaworx takes pride in both its craftsmanship and customer experience. We highly recommend Sofaworx to anyone looking for quality furniture backed by exceptional service.
Thank you, Tanya and the Sofaworx team, we couldn't be happier with our purchases!
Super happy with the service and professionalism this company has
I bought a couch from them and asked that they deliver before 11 because I’d be going to work , by 9:44 the drivers were here they assembled the couch and the couch is soo beautiful and comfortable I even feel guilty just sitting on it . I highly recommend this company . Thank you
Our couch’s material was problematic and we noticed it after a few months. Sofaworx came out to inspect it and did not ask questions. Offered to replace it immediately. We went to pick a new material. They came out to fetch the couch and brought back the new within 3 days. Excellent client service from Justuis and his Team. Well done!
We’re very pleased with the couch we ordered. It’s incredibly comfortable, high quality, and looks amazing in our apartment.
A huge shout-out to Justuis for the excellent service. He was friendly and helpful from the moment we walked into the store. He clearly explained all our options and helped us come up with a custom design that perfectly suited our needs and space.
He was always available to answer questions (and I mean always), kept us updated throughout the entire process, and made sure we were completely happy after delivery. He truly went above and beyond.
We’ll definitely be using Sofaworx again next time we’re in the market. Highly recommended, very impressed!
Thanks so much to Christine for effortless order and delivery- all telephonically organised! Great service!
I ordered a Mitchell Couch and very impressed with the quality!
I have to say what an impressive store. I could vision everything in my house. Merchandise is neatly displayed and everything just fit together. Amazing staff, friendly, helpful and knows their products.. Definitely worth a re-visit
The mark of a world class company is how they respond when things don't go according to plan.
There was a hitch with the timing of my order — things felt like they were going pretty pear-shaped. So I phoned in and spoke to Justuis, the manager. He immediately got stuck in an made moves to rectify the situation, keeping me updated every step of the way.
Now THAT'S quality customer service!
Shout out to the Sofaworx team. You have a customer for life.
First Class service and First Class product. Highly recommended. Warm welcome into the showroom, very helpful service and vast range. My sofa and chair turned out better than expected, very fast turn around. Also the delivery Guys were very good, considering the building manager wouldn't let them use the lift and they had to carry up the sofa three floors.
Will definitely be visting again for some more goodies.
Christine at the Durbanville showroom is absolutely amazing. She is incredibly kind, patient and genuinely so helpful. I wasn’t near a showroom, so she went above and beyond by sending me detailed videos and walking me through everything over the phone to help me choose the perfect sofa.
She also kept me updated throughout the entire manufacturing process, which made the experience feel so seamless and personal.
If you’re looking for a sofa and need guidance, I highly recommend contacting Christine. She truly offers exceptional service.
We are obsessed. Natasha helped us, we have never been treated so well or met with such a depth of knowledge from a sales person.
The pricing is more than fair for what you’re buying compared to @home and Coricraft 🙄 AND they can customise furniture. Like stop even looking at these big chains and go support this amazing local brand.
We could have spent the entire day here looking at couches and fabric. Their furniture is incredible, the showroom is stunning.
I cannot reccomend Sofaworx enough.
We received the most wonderful service while visiting the showroom as well as when placing our order. Christene was fantastic. She responded quickly and was a huge help. Highly recommend.
Regret my purchase. Most uncomfortable couch I’ve ever owned. Took forever to arrive and I’ve been underwhelmed since.
Update: the Sofaworx team contacted me and offered to rectify my order which they’ve since did. They replaced the foam inners of my couch that were making the couch significantly uncomfortable. I must commend them for the great customer service from Andrea and Zane from the fourways branch. They were helpful from start to finish. I would recommend to anyone to consider fabric choice carefully when choosing a couch for comfort. I didn’t know but this significantly impacts the comfort of the couch as well.
Store owner replied:
Hi Snothando. We are sorry that you are not happy with your recent sofa purchase. We would like to see how we can resolve the matter. Can you please send us an email with your contact details to our Fourways showroom: fourways@sofaworx.co.za
I love my new Clifton Bed from Sofaworx! Super modern finishes which suits my room perfectly. The height of the bed is perfect, the fabric is stunning too. Overall, so happy with it. The delivery was also swift and well executed, took their team 5 min to assemble on site. Would highly recommend!
When it comes to customer service they are the best I've encountered so far in their industry without question. Andrea and her team gave me a beautiful early christmas gift. If you want quality furniture and a team that is professional and cares for the clients, I 100% recommend Sofaworx. I had a little challenge with a piece I bought from them a few years back. It took a little over two weeks to sort it out for me. They picked the piece from my place, refurbished it and brought it back looking brand new. It was beyond my expectations I'm still in disbelief. I'm really loving and enjoying my piece all over again... best buy for me thus far.
I was in awe of how everything went smoothly and timely. I was treated like I was their only client from day one. To Andrea, the delivery team and the warehouse team... THE SOFAWORX TEAM "Thank you so much. I appreciate your commitment to your work and to delivering excellent service. Blessings to you" 🙏🏾
Terrible after sales service. Item got delivered without being fully installed. Couch has been half installed for 3 months now.
Update: Luke Young ensured that the issue was revolved. Updating the review to 3 stars as a 3 month turnaround is still unacceptable, but glad the guys got in contact.
I visited Sofaworx in Cedar Square this past Sunday and I was assisted by Matthew who was very patient as we looked around the showroom and sat on multiple couches. I saw an “L-shaped” couch that I really liked, but knowing that they close at 2pm I decided to think about it and left the store. On Monday I called in hoping to purchase the couch I saw at the entrance not knowing that they need to order the couch which takes more than 4 weeks to arrive and since they do not sell what’s on the showroom floor. I spoke to Andrea, the store manager, she was extremely helpful when I told her I needed a couch ASAP! She managed to source a new couch for me. Andrea and Matthew were extremely accommodating. Their service was beyond exceptional. Thank you for the great service and I cannot wait for it to be delivered!
Ordered the Minx L shape couch, arrived in perfect condition, all according to spec - beautiful piece and 10/10 service from Clarence and Andrea at the Fourways branch
My wife and I visited over 14 different furniture stores in person and virtually and I can safely say the Sofaworx is hands down the best in terms of their price-to-quality ratio. We were assisted by Christene, who was very professional and knew the product. Thank you for making the process of buying our couch a memorable one.
Love working with Sofaworx. The quality of their products are unmatched, they always deliver on time and the customer service is next level. Love, love, love Sofaworx!
Exceptional Service
We contacted Sofaworx as the slider mechanism of our sleeper couch, which we purchased from them in 2018, was faulty.
They immediately offered to collect it and repair it at their factory. When I explained that we needed it on an ongoing basis for our short-term letting apartment, they then said that they would send their technicians to the apartment for the repair, something that they normally do not do.
Justin contacted me for the original purchase details, Taryn of Customer Care kept in touch on a daily basis, and sent Fagrodien and Edgar to the apartment for the repair.
They arrived on time and both worked quickly and neatly, and in no time the couch was good as new.
Everyone at Sofaworx was a pleasure to deal with, and we can't thank all of them enough for their exceptional service.
Our daughter has bought a number of items from Sofaworx as well, and has only good things to say about this company's service and quality.
We have no reservations in recommending Sofaworx as an ethical service provider.
Incredible after sales service. I purchased a couch for a property which hosts airbnb / short term guests and about 7 months after purchasing, a guest decided to put out their cigarette on one of the cushions. Tarryn, Tanya and the rest of their team went above and beyond to make the couch as good as new again and I know where to buy couches when I need to in the future.
I can highly recommend Sofaworx! I've ordered a couch and a beautiful dining table and chairs and the quality is exceptional. Tanya is incredible at keeping you updated and assisting where it is needed.